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Ask the Community

Ask your peers and the Preservica team about anything application or digital preservation related!

107 Topics
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Mark SmithNew Participant
asked in Starter Editions
"Stuck" files - is it because of the .vsd format?

I’m in the foothills of digital preservation (OK, base camp) and am not sure what to do about this one. Two days ago I uploaded some files, but they are still in the Preserving area so they don’t appear in the folder hierarchy on the left of the screen. Is this a common problem and is there a remedy? Is it because some of the files uploaded are in .vsd format?

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M
2 years ago
alarge
alargeKnown Participant
asked in Starter Editions
Limited Access to Public Portal

Hi Everyone,I work in a municipal archives and am currently in the midst of a project to digitize all of our building plans, about 2000 of them.  Once uploaded into Preservica, I would like to make these files public but only to our building department.  They use the plans constantly and would benefit from the digital scans in the public portal.Is it possible to allow access to the collection but only to a small group of people?Thank you for your help!Ashley

2392
alarge
2 years ago
J
JoanCurbowKnown Participant
asked in Starter Editions
Bulk metadata question

Although I have tried numerous times to use the bulk metadata feature, I cannot figure out what I’m doing wrong. I follow the directions about setting up the function for a folder. I wait a day. Then I add one field as a bulk edit, then I wait one day for the changes to take effect, and they don’t. It leads me to wonder if the function has never been successful in setting itself up. It would be great to get some kind of notification so that I know if if the bulk editing function has correctly been set up. If it’s a background job, does it still run even if I log out of Preservica Starter?Also, this function only seems to be useful when you are finished adding assets to a folder, but I can’t be sure I’m ever finished. I realize I could run this function again at some point, but what if I want more than one field in said field. With Dublin Core, most fields are repeatable, so if I have a second or third subject, those other subjects will disappear. I find thinking about having only ONE s

2452
J
2 years ago
amy.lundell
amy.lundellNew Participant
asked in Starter Editions
Dublin Core Description Field Character Limit

Hi all!Does anyone know what the character limit is for the Dublin Core Description Field? I tried adding a thesis abstract into that field but kept getting error messages. Once I cut it down to around 850 characters (including spaces) it finally accepted the content (abstract originally 1477 characters).Thanks!

1252
amy.lundell
2 years ago
alarge
alargeKnown Participant
asked in Starter Editions
EAD?

Hi everyone-I am a new Preservica user and a newbie to digital preservation in general.  I’m pretty excited about this whole thing.  I read on the Preservica website (Secure Data Archiving & Electronic Solutions | Preservica  (scroll down a bit)) that you could use EAD as a metadata schema.  I don’t seem to see that as an option when I want to populate my metadata fields.  Has anyone seen this, too?Thanks so much for your help!Ashley Town ArchivistTown of Bedford, MA

2602
alarge
2 years ago
K
ktloughNew Participant
asked in Starter Editions
Sort by date?

Or any of the DC/MODS metadata fields values? Is this possible or will it be in the future? Date would make the most sense and be the most user friendly option for a lot of our materials (graduation photos, yearbooks, etc). It would also be useful to be able to sort by other fields besides title, like identifier, for example. 

1481
A
2 years ago
S
scolvinNew Participant
asked in Starter Editions
Trouble Deleting Content

I am having trouble deleting a photo that I uploaded yesterday just as the AWS went down. Does anyone have any idea how I would be able to delete it. Every time I try to delete it I get “Delete Request Failed.” Thank you! 

961
Steve Crawford
2 years ago
A
Anonymous
asked in Starter Editions
Changing order of folders

This may be a stupid question, but is there a way to change the order the folders display in the explorer?  They display in order of entry by default and there doesn’t seem to be an easy way to change the order.  Dragging and dropping didn’t seem to work unless I wanted to drop a folder into another folder.I know you can sort the assets within the folders with the sort buttons, but can you sort or re-order the folders/subfolders?Thanks.

880
A
2 years ago
M
MurielNew Participant
asked in Starter Editions
Public portal

Hi I have make the photo, video and the folder to be public. However, i could not make them appear in the public portal. Just wondering if I can get any advice please?

1982
M
2 years ago
A
Anonymous
asked in Starter Editions
Starter user research

 Are you a  photographer, architect, marketing or design agency, a Law firm, society and using Starter? If so, I would like to hear from you and ask you a couple of simple questions.This will enable me to learn more about the ways in which you are using the product.Please contact me at Michaela.Heigl@preservica.com, and we can set up a brief zoom call.Thank you very much in advance!Kind regards,Michaela HeiglProduct Director, User Value

540
A
2 years ago
William.keys
William.keysParticipating Frequently
asked in Starter Editions
Ingesting YouTube Channels

As more meetings being recorded and streamed to Youtube has anyone heard if Youtube integration is on Preservica’s development roadmap?

2112
William.keys
2 years ago
M
MWMAmyPoeNew Participant
asked in Starter Editions
Top level collection display

Hello, I am trying to determine how to change which asset displays in the view on the home page under the header Top Level Collections. I tried sorting according to different options but the same asset always displays.  I’d like to select another in its place.  Any suggestions?  Thank you very much.

1572
M
2 years ago
Jon Tilbury
Preservica Employee
Jon TilburyPreservica Employee
posted in Starter Editions
University College Dublin survey

Would anyone like participate in a survey to help Students at University College Dublin investigate how digital curators discover and utilize digital preservation tools? They have a short survey and have asked if we could invite the digital preservation community to participate.You can find out more about their work and take the survey here: http://surveymonkey.com/r/BFQ8W7QResearch Ethics Reference Number (HS-E-21-177-Cushing)Thank you in advance for your contributions.

340
Jon Tilbury
Preservica Employee
2 years ago
gracetri
gracetriNew Participant
asked in Starter Editions
Assigning thumbnails to multiple assets

Is it possible to assign a thumbnail to multiple assets at once? When I select more than one asset, the Assign Thumbnail option turns gray. I’m working on a collection with many .msg files and I’m wondering whether there’s a way to assign the same external thumbnail image to all of them without having to edit them one by one. If not, this might be a useful feature in a future update.

1221
Steve Crawford
2 years ago
S
Samantha BarnthouseNew Participant
asked in Starter Editions
Free Account - Only .21 Gigs When Empty

Hi! I am an MLIS student working on a group project for our finals and we are required to use Preservica for a preservation project. The Free account shows that we should have 5 gigs of storage, but even when my account is empty of assets, it shows I only have .21 gigs available. I recently uploaded 13 jpeg files and it says I have .01 gigs. Is this just a glitch or is there something wrong with my account?

941
Steve Crawford
2 years ago
David
DavidCommunity Manager
published in Starter Editions
We have a Quiz winner!!

Thank you to everyone who entered the Community Hub Quiz. I am delighted to announce that Heather Perez of Stockton University is our winner and recipient of the prize - $100 to be donated to a charity of her choice! Heather told us, “My chosen charity is Pinelands Preservation Alliance. Here in southern New Jersey, my family and I live and work in the 1.1-million-acre Pineland National Reserve, the largest forested area between Maine and Florida. The Pinelands Preservation Alliance works to protect the ecosystem, educate the public, and ensure that the land is preserved for the health of the planet and global citizens.” The Starter team are delighted to collaborate with Heather and support such an important cause, helping  to protect the pinelands for future generations.

610
David
2 years ago
K
kate_sKnown Participant
asked in Starter Editions
Handling sensitive content in digital repositories

Hi all:I’m currently working as a temp at a state university working on content for an upcoming digital repository, which will hold faculty and staff scholarship as well as some materials important to the history of the university. I am writing because I’m doing some research on how academic digital repositories handle sensitive content. Is that something anyone here has experience with? Or, do you have a guide you might suggest? I’m sure it will come up from time to time, but at the moment, I’m dealing with archiving all of the university’s yearbooks back to the 1920s. Unfortunately, the yearbook editors at times included some distasteful content that would be considered sexist and racist now. I’m trying to put together a process by which we can publish and maintain digital copies of items that are important to the university, but also be sensitive to its content and add some sort of warning to content that might upset a reader or viewer. I also want to put together some sort of repor

2302
K
2 years ago
L
lpeaurtKnown Participant
asked in Starter Editions
Ingesting audio outputs from British Library Save our Sounds project

Hi all,We have just received back a large volume of analogue audio recordings which we have been lucky enough to get digitised as part of the British Library Save our Sounds project.We are now thinking about the best way to ingest the outputs into Preservica (as well as get metadata into our Calm collection management system and link the digital assets to the catalogue record).I wondered if any other Preservica customers have been part of this BL project and would like to have a chat/ discussion about how best to structure and ingest the outputs into Preservica?As an example: Audio filesWe have a cassette tape which has been returned to us with two separate wav files, one for each side of the cassette.This is straightforward enough.Metadata filesHowever, for the above cassette, we have been provided with a three separate rows of spreadsheet metadata for the contents of this cassette - describing three separate audio items included on the single cassette tape -  one of the rows of metad

1842
L
2 years ago
Gareth Bennett
Preservica Employee
Gareth BennettPreservica Employee
posted in Starter Editions
Active Digital Preservation for social media

Are you currently preserving or looking to preserve social media records? We would love to hear the what, why and how. Take our quick poll and share your comments below. To learn more about how you can ensure tweets can be read and trusted forever register here to join our next Tech Futures user meeting on Dec 02 2021. 

640
Gareth Bennett
Preservica Employee
2 years ago
K
kate_sKnown Participant
asked in Starter Editions
Best guide or video for manual entry in Preservica?

Hi all:I’m out in the weeds, a bit lost while wading through all of the videos and PDFs about Preservica available in a variety of places. I’m hoping someone can point me to a PDF or video that would be most useful to me.Essentially, I’m looking for a step-by-step guide that shows me how to manually add a document to Preservica—without having an XML upload to pair with it.The short story is: For the past five months, I’ve been a temp handling a lot of the prep and ingest for content (mostly PDFs and images) for an academic digital repository. However, the process I’ve been using relies upon Python (and maybe other language?) scripts that both (a) generate a giant XML document of all the content I’ve entered into an Excel spreadsheet and (b) split that content into individual XML files that I then convert into .metadata files and upload into Preservica, with their companion PDFs or JPGs. These scripts allowed us to ingest large quantities of content with all its metadata already filled

3682
K
2 years ago
David
DavidCommunity Manager
published in Starter Editions
IT'S QUIZ TIME!Quiz

Hey Everyone – we invite you to take part in our short (and fun) quiz all about content on the Community Hub for your chance to win $100 donated to a charity of your choice! Not only will you learn more about some of the fantastic resources and features of the Community Hub you could also be supporting your favourite charity with a surprise donation in your name – what have you got to lose?! You can take part in the quiz here  Please note entries will close on Oct 31st 2021. All correct answers will be entered into a draw and the winner will be announced in early November. Have fun quizzers!  Hub Team

1143
R
3 years ago
A
Anonymous
published in Starter Editions
Starter: Thumbnails for foldersProduct idea

Hi Starter community,Some of you have been asking to display thumbnails for collections/folders, so they are displayed visibly on Explorer, similar to what you have on Portal.This new feature would enable you to view and manage thumbnails for folders.Please take a look at the mock-up and let me know what you think. If you would find this useful, you can also “like” it. All the best,MichaelaStarter Team 

1201
R
3 years ago
A
Anonymous
published in Starter Editions
Survey about a new feature for donor submissionssurvey

Hi Preservica community,The product team needs your help! We are currently designing a new feature making it easy for you to receive, assess and add digital records to your archive. We would like to find out from you how you are dealing with donations of records at the moment, so we can create a capability that truly meets your needs. There will be workshops on this topic as well, so make sure to sign up.How can you help?Please complete this survey. It will only take 5 minutes. If you’d like to join our design workshops for this new feature, please add your email on the form, so we can invite you.Thanks!The Preservica product team

881
A
3 years ago
A
Anonymous
asked in Starter Editions
CSV metadata files used with CONTENTdm

Hi everyone,I was wondering whether anyone has any CSV metadata files they use with CONTENTdm or for possibly migrating content from CONTENTdm to Preservica? We could use some sample files we can test our new bulk ingest feature with. Anything you can share is much appreciated.MichaelaMichaela.Heigl@preservica.com

1020
A
3 years ago
David
DavidCommunity Manager
published in Starter Editions
Starter User Community Workshop

The Starter User Community Workshop is a monthly event., providing an opportunity to learn about exciting new features coming to Starter, hear inspiring project stories from Starter users and learn about digital preservation special topics.We welcome your comments, feedback and questions at any time.

1664
David
3 years ago

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