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Tue, Apr 21, 2026, 15:00

Preservica User Briefing: What's new in the Preservica March release

Wed, Jun 3, 2026, 08:30

Preservica International User Group 2026

Tue, Jun 23, 2026, 15:00

Preservica User Briefing: What's new in Preservica! May Release

Tue, Jun 2, 2026, 13:30

Preservica New Generation training - Module #1

Fri, Jun 5, 2026, 13:30

Preservica New Generation training - Module #2

Mon, Jun 8, 2026, 13:15

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Starter Editions

Starter Editions

142 topics

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How to convey the value of digital preservation

How to convey the value of digital preservation

7 topics

'How we do it' Educational Series

'How we do it' Educational Series

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Starter edition project examples

Starter edition project examples

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Meet the community

16 topics

Kelly-CollinsNew Participant

Starter Editions

M4A audio files defaulting to Video in 'type'

Hello, when testing ingest of a folder with DC metadata, all is going ok except an M4A audio file which renders as ‘Video’ in the automated ‘Type’ field. The metadata I have uploaded for this file has the type (MIME type) as audio/mp4. Is it renderin

Paul ClarkCommunity Manager

An Introduction to Preservica's APIs - Recording

Preservica provides a very powerful suite of Application Programming Interfaces (APIs). They are used not only by Preservica's own software but by many of our customers both large and small. These APIs help to perform a broad range of every day task

James GrimsterNew Participant

Starter Editions

Maximum size WARC files for ReplayWeb viewer in Starter

Hello, we are currently researching using Starter for the archving of a not for profit community website. When we produce, with a crawler, a test crawl of the site producing a 1GB file, the WARC file is shown correctly in the viewer.When we do a ful

Rosie ClarkeCommunity Manager

Preservica AI Security, Privacy and Trust Overview

This document is designed as a one‑stop assurance pack that customers can share internally with Legal, Privacy, Information Security, and Compliance stakeholders when evaluating or approving the use of Preservica AI features. It explains:How Preservi

dglynnParticipating Frequently

Starter Editions

Change Thumbnail not working

For the past several days, I have attempted to change thumbnails for assets and folders but there is always an error message. The photos I am trying to use are under 10MB and are jpgs. Is anyone else experiencing this issue?

emryanNew Participant

Starter Editions

Files not uploading properly

File are not uploading properly. I am either receving an error meassage stating the upload failed, or, I am receiving a message stating the upload was successful, yet the image does not appear. Please tell me someone can fix this soon!

heycareyNew Participant

Starter Editions

No File Formats Normalizing

None of the file formats I’ve uploaded are creating a preservation format or access copy. I'm getting an error message in the process monitor that says: Error executing tool LibreOffice CLI on file.

Rosie ClarkeCommunity Manager

Upload & Ingest

Guidance for using Bulk CSV Upload in NewGen

This article is applicable to the New Generation Interface and all Preservica editions. Starter edition users can use the standard CSV metadata templates, Professional and above can use both standard and custom CSV metadata templates.In the NewGen in

rjstewart3New Participant

Starter Editions

A-Z sort by not sorting correctly in the public portal

Hello,I seem to be having an issue with the public portal and sorting ascending A-Z. The typical title will be “<title>, Spring <year>” and “<title>”, Fall <year>”. This will, of course, sort everything by year, but put Fall

Rosie ClarkeCommunity Manager

Setting up your Portal - Starter Plus

Style my Portal in Starter

Register to watch the recording here

Kelly-CollinsNew Participant

Starter Editions

M4A audio files defaulting to Video in 'type'

Hello, when testing ingest of a folder with DC metadata, all is going ok except an M4A audio file which renders as ‘Video’ in the automated ‘Type’ field. The metadata I have uploaded for this file has the type (MIME type) as audio/mp4. Is it renderin

James GrimsterNew Participant

Starter Editions

Maximum size WARC files for ReplayWeb viewer in Starter

Hello, we are currently researching using Starter for the archving of a not for profit community website. When we produce, with a crawler, a test crawl of the site producing a 1GB file, the WARC file is shown correctly in the viewer.When we do a ful

dglynnParticipating Frequently

Starter Editions

Change Thumbnail not working

For the past several days, I have attempted to change thumbnails for assets and folders but there is always an error message. The photos I am trying to use are under 10MB and are jpgs. Is anyone else experiencing this issue?

emryanNew Participant

Starter Editions

Files not uploading properly

File are not uploading properly. I am either receving an error meassage stating the upload failed, or, I am receiving a message stating the upload was successful, yet the image does not appear. Please tell me someone can fix this soon!

heycareyNew Participant

Starter Editions

No File Formats Normalizing

None of the file formats I’ve uploaded are creating a preservation format or access copy. I'm getting an error message in the process monitor that says: Error executing tool LibreOffice CLI on file.

rjstewart3New Participant

Starter Editions

A-Z sort by not sorting correctly in the public portal

Hello,I seem to be having an issue with the public portal and sorting ascending A-Z. The typical title will be “<title>, Spring <year>” and “<title>”, Fall <year>”. This will, of course, sort everything by year, but put Fall

ciara.oakley-robbinsNew Participant

Starter Editions

Making Assets Public

Hello, I am uploading photos today and for some reason every time I change the security tag to public, I refresh the page and it automatically goes back to private. In this folder here it will only let certain photos be public, I want them all public

nccarchivesNew Participant

Starter Editions

Error Message when ingesting files with bulk upload

I received the following error message “There was a problem with your ingest package. Browser upload failed, please try again.” A screenshot is attached.I’m using the new template for bulk upload (DC.csv). I’ve tried uploading the files four differen

kmbuergeNew Participant

Job posting: Digital Records Archivist, Middlebury College (Middlebury, Vt.)

Apply online at: https://apply.workable.com/middleburycollege/j/8C8180846A/DescriptionThe Digital Records Archivist is responsible for the accessioning, processing, arrangement, description, preservation, and access of digitized and born-digital mate

JinfangNiuNew Participant

Meet the community

Invitation to Participate: Study of AI’s Impact on Archivists’ Work and Job Quality

Dear Preservica users,I am an Associate Professor at the School of Information, University of South Florida (USF), conducting a research study on how Artificial Intelligence (AI) is affecting archivists’ work practices and job quality. This study has

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