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Question

Starter Plus and Integrated AI features – Access?

  • October 1, 2026
  • 3 replies
  • 28 views

After reading recent release notes, I learned integrated AI features are available for StarterPlus. So after checking out the brief description (which noted Starter Plus was included) I watched the recording “How to get started with integrated AI in Preservica” (https://community.preservica.com/events/how-to-get-started-with-integrated-ai-in-preservica-recording-available-230).

 

When I went to test it out on my own, I ran into a couple confusing aspects and am not sure how to access the available integrated AI features for Starter Plus.

 

In the presentation it’s noted that every AI integrated feature is limited to manager or co-manager status. But when I login and head to manage accounts – security tags and roles, I receive a message that states “Can I add additional users? Yes, review the Starter Plus and Premium plans which include additional users and then there is a Review plans button on the far right”  A screenshot is included.

 

At this point, I’m a solo archivist, so there are not additional users, and we have a StarterPlus account.  Am I automatically the manager?  Because when I navigate to settings I do not see any of the integrated AI options noted in the recording above or in this online article on “Setting up and applying OCR” – (https://community.preservica.com/ai-features-204/setting-up-and-applying-ocr-2870?tid=2870&fid=204)  Is there something else I need to do or activate?

 

Thanks!

 

3 replies

Rosie Clarke
Preservica Employee
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  • Preservica Employee
  • October 6, 2026

Good morning, to have access to AI assisted functionality you need to have upgraded to the AI version of your edition.  We were running a blanket free trial of AI editions which made them accessible without an upgrade, but that has now ended so they features will no longer be visible. If you’d like to discuss the features you can request a demo here Preservica AI Edition demo form | Preservica


  • Author
  • October 6, 2026

Rosie,

Thanks for the clarification and information!


  • Preservica Employee
  • October 6, 2026

On your other point: yes, the single user you have on a tenant like this will be a Config Manager.