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This document is designed as a customer‑facing assurance overview that can be shared internally with Legal, Privacy, Information Security, Compliance, and Risk stakeholders when evaluating or approving the use of Preservica’s SaaS platform, it forms part of the Preservica CISO Assurance Series and may be read independently or alongside other series publications, depending on customer needs.. It explains:• How Preservica tests and manages the security of its own platform on an ongoing basis• The controls and methodologies Preservica operates internally to identify and remediate vulnerabilities• How customers and their appointed third parties may request security testing of their Preservica environment• What Preservica does not permit and why, and how operational coordination requirements protect both parties

This document is designed as a customer‑facing assurance overview that can be shared internally with Legal, Privacy, Information Security, Compliance, and Risk stakeholders when evaluating or approving the use of Preservica’s SaaS platform, it forms part of the Preservica CISO Assurance Series and may be read independently or alongside other series publications, depending on customer needs It explains:• Where customer data is stored and processed• How access to customer data is governed• How Preservica uses sub‑processors• How market terms such as data jurisdiction and data sovereignty map to Preservica’s contractual commitments

The Change thumbnail function allows you to apply an external image as a thumbnail for a folder or asset in Starter. The thumbnail applied to the folder is only visible in the Public portal and if the folder is set to public.Note: Supported image formats for thumbnails are png, jpeg and gif. The image must be 10MB or less.The steps below apply to folders but the same can be applied to assets.1.1    Login to Starter using your email address and Password.The Home screen will display.1.2    Select the folder that you want to update the thumbnail for.1.3    Right-click on the folder and select Change thumbnail. 1.4    The Change folder thumbnail screen will display. Click Choose file to open your local drive and select the image you want to use. 1.5    Then click Yes, save.          1.6    A confirmation message will appear.  

Record discovery and appraisal is one of the biggest challenges archivists tell us about, and it's an area we're actively exploring for our product roadmap - but we need your help! Join our product team on 11 August to see how human-centric AI can support this work, and help us validate the ideas we're considering before we build them.Your input is invaluable to us. More information and the link to sign up can be found here.

Welcome and thank you for joining the AI in Archives group. 🤝This group is designed exclusively for Preservica users to share ideas, help shape these powerful new capabilities and discuss best practice with other members. Feel free to get involved, ask a questions and share suggestions. We’d love to hear your experience with Preservica’s AI tools - let us know how you’re getting on below 👇

Your AI Editions trial is live right now, which means AI-powered OCR is available to you today. Have you tried it yet?Here's what it changes. James Shaw, Corporate Archivist at Iceland Foods, put it like this:"Searching our archive used to mean days of manual work, relying on memory and hoping you hadn't missed anything. Since applying AI-powered OCR in Preservica, that's gone from days to minutes."— James Shaw, Corporate Archivist, Iceland FoodsThat's the same OCR sitting in your instance today. No setup, no separate tool, no content leaving your system. Run it on a batch of scanned documents and every word becomes instantly searchable.Want the full story? Read how James Shaw went from days of manual searching to results in minutes: Iceland Foods: 50 years of brand historyLog in and try Preservica's AI capabilities for yourself. If you've already run it on your archive, tell us how it went below. We'd love to hear about your experience. 👇