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Steve Crawford
Steve CrawfordCommunity Manager
 User Documentation
I can't view my .warc file

If you have captured a web page using the conifer application and it won't display in Starter and gives a message of ‘format doesn’t have an associated renderer’ Find the original file you downloaded from Conifer and change the file extension to .zip in Windows Explorer or MacOS. Extract the zip file to a local folder. Change the extension of the unzipped file back to .warc Upload into Starter again. The native output of Conifer is not quite compatible with Starter and the method above should fix that.

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SaskiaNew Participant
 Starter Editions
Change default display options in explorer?

I’m adding metadata for a bunch of files in Preservica Starter. After I navigate to the folder with the files in Explorer, I set it to sort A to Z and show 50 assets per page. However, it keeps resetting to the defaults and I have to sort it again every time the page reloads. Is there a way to tell it to sort A to Z with 50 assets per page by default?Thanks!

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felicia.disalvoNew Participant
 Starter Editions
Starter Edition is now available for just $39/month

Hello, I came across a Facebook post from Dec 9, 2024 promoting a new Starter Edition for $39/month. But I cannot locate it anywhere in the pricing tab. Was it only a limited time offer?  Thank you!

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felicia.disalvoNew Participant
 Starter Editions
Change Account Email

Hello, I am wondering how I can change my account’s email address. The one I originally used will no longer be valid at the end of this year as it is my student university email. I put a lot of work into my account and would like to change the email so that I can continue to access my files.Thank you. 

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Rosie Clarke
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natevsterNew Participant
 Starter Editions
Unable to find folder containing files of different formats on home screen

Hi, folks. I am a fledgling newbie who just started the Starter Training. I uploaded the folder containing files of different formats to Preservica, from my Files Explorer. But I can’t view the folder on my home screen afterward. What must I do to view that folder on the home screen? Thanks!

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Paul Clark
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ladrickaKnown Participant
 Starter Editions
Error message when ingesting files with metadata

I am getting the following error message when I try to upload a folder with files including a Dublin Core template .csv file: There was a problem with your ingest packageThe CSV metadata file has been mapped successfully, but something went wrong whilst processing the package. Please try againPlease resubmit your package

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hcbourkNew Participant
 Job board
Job Posting: Electronic Records Archivist, U.S. House of Representatives, Washington, DC

Electronic Records Archivist Salary Range: $95,045-$122,648Closing Date: Open Until Filledhttps://house.csod.com/ux/ats/careersite/5/home/requisition/3718?c=house Job SummarySince 1789, the Office of the Clerk has served as the official record keeper of the U.S. House of Representatives and proudly supports the nonpartisan legislative functions of the institution. The Clerk’s Office of Art and Archives serves as custodian of the House’s unique records and collections. DescriptionFull-time, legislative branch position in the Office of the Clerk provides archival services for the digital records of the U.S House of Representatives. Supports the development and implementation of the electronic records management program for the Office of the Clerk, including analyzing and recommending tools for verifying and processing digital records, as well as developing and updating policies, procedures, guidelines, and training resources. Ensures the effective management and processing of digital rec

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Rosie Clarke
Rosie ClarkeCommunity Manager
 Training
Assets not matching policy report (Classic) - 2 mins

This training video covers the new Assets not matching policy report. This is currently available in the Classic interface for Professional and Enterprise edition users.  

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Rosie Clarke

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