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How to convey the value of digital preservation

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Archivist78New Participant

Starter Editions

Cannot Upload Folder

I am having an unusual issue: I am not able to upload a folder.I can select upload folder, choose a folder, and confirm that I want to upload a folder. But once I go through all of that nothing happens.This started about a month ago, but I thought it was just a one-time issue. I have spent more of today adding one file at a time, which is not as productive.Any ideas?Thanks.

2194

11 days ago

ltaylorNew Participant

Starter Editions

bulk upload of metadata for existing files

We have already ingested thousands of image files and now we have metadata to go along with them. Is there a way to upload a metadata .csv file for existing files? I see how to upload a new folder of files with metadata, but the files are already in Preservica. Is this possible? (Without re-ingesting all of the files already present?)

1475

13 days ago

mbrucknerNew Participant

Starter Editions

Descriptions Auto-Deleting

Has anyone had the experience of their asset descriptions being somehow automatically deleted in Starter Plus? The first few times it happened, I assumed that I must have accidentally deleted them myself, but I’m now fairly sure that it’s not user error. At least, I’ve been very careful to save my descriptions, but I still come back sometimes to find them gone. It’s always more than one, too, as if the program is wiping my recent batch back to a certain point. Any ideas why this might be happening? Or if there’s another mistake I might be making that is not failing to click the checkmark carefully?

251

17 days ago

Sister M AncillaNew Participant

Starter Editions

Control access with a password protected public portal in Starter Plus

Does anyone know how to set up the “Control access with a password protected public portal” that is supposed to be available to me as a user of Starter Plus?Any help would be greatly appreciated!Sister M. AncillaFSGM Archives

281

17 days ago

hausfesNew Participant

Starter Editions

ProficioID Identifier Template

For users of Proficio and Preservica Starter. Has anyone created a template to add the ProficioID identifier to the correct asset field in Preservica? The Proficio record number needs to be added as the Preservica identifier (not in DC, but in the main metadata section of the asset. I don’t know how to create a template to get the Proficio record number into the correct identifier field.

726

1 month ago

Jen RidleyNew Participant

Job board

Job Posting: Digital Collections Manager, Mid-Continent Public Library

Apply online at: https://www.mymcpl.org/about/work-with-us/current-openings Job Title: Digital Collections Manager Branch or Department: Midwest Genealogy Center Reports to: Midwest Genealogy Center Director Supervises: TBD FLSA Status: Exempt Benefits Classification: Full-time Salary/Wage: $70,304 - $79,269 Work Location: Midwest Genealogy Center Work Schedule: Variable Hours per Week/Year: 40/2080 Revision Date: June 2025 Open Until Filled At Mid-Continent Public Library, we: Imagine. We inspire innovation through curiosity and exploration.Try new things. We empower what works and learn from the rest.Lead the way. We connect people to information, ideas, and inspiration.Welcome all. We embrace new perspectives and listen with humility. Everything we do, we do together. Position Overview: Mid-Continent Public Library (MCPL) and the Midwest Genealogy Center (MGC) are launching an am

1 month ago

dglynnParticipating Frequently

Starter Editions

Change Thumbnail not working

For the past several days, I have attempted to change thumbnails for assets and folders but there is always an error message. The photos I am trying to use are under 10MB and are jpgs. Is anyone else experiencing this issue?

301

1 month ago

nccarchivesNew Participant

Starter Editions

Error Message when ingesting files with bulk upload

I received the following error message “There was a problem with your ingest package. Browser upload failed, please try again.” A screenshot is attached.I’m using the new template for bulk upload (DC.csv). I’ve tried uploading the files four different times. In between, I logged off and back on. There are only about 65 .PDFs with a size of 27.1MB. I’m using a Chrome browser. I’m uploading into a pre-existing folder on Preservica. I’ve completed bulk uploads with the new template in the past with only a minor hiccup. With this new template, typically I’d receive an error message about not recognizing the folder with no option but to cancel the upload. So I would restart the upload. The second time it would upload the files. I clicked through when it said there was an issue with the metadata and folder. In the end it worked on the second attempt every time.But I’m not sure what’s happening this time around? Any ideas for what I should try next?Thanks!

501

1 month ago

Alison HarveyParticipating Frequently

Starter Editions

Video transformation ruleset defined in preservation policy, but MP4 access copies aren't being created

New user here! We have the ruleset “preservica-default-video-transformation” defined in the access representation section of our preservation policy. The policy is set to run on ingest and dynamically, and apply everywhere.As I understand, this should migrate video files to MP4 upon ingest, but currently, no MP4 files are being created. The video files we’re adding are .mov / quicktime / x-fmt/384 - and this file type is included in the ruleset. Any ideas?

677

1 month ago

diusoftwareNew Participant

Starter Editions

Trouble uploading folder with CSV metadata

I have looked around for similar topics and found a few which were helpful but did not describe the problem I’m currently having.I have created my CSV file and uploaded a small batch of images and it says it has successfully completed the upload and matched the metadata but when I look at the image in Preservica there is no metadata there. It looks the same as it does if I just upload the images by themselves and I’m not sure what to do to fix the problem, since it indicates it’s working properly. I did wait overnight to see if it populated later and I was just being impatient but that didn’t seem to work. Any thoughts on the matter are appreciated.

1625

1 month ago

Archivist78New Participant

ltaylorNew Participant

Starter Editions

bulk upload of metadata for existing files

1475

13 days ago

mbrucknerNew Participant

Starter Editions

Descriptions Auto-Deleting

251

17 days ago

Sister M AncillaNew Participant

Starter Editions

Control access with a password protected public portal in Starter Plus

281

17 days ago

hausfesNew Participant

Starter Editions

ProficioID Identifier Template

726

1 month ago

dglynnParticipating Frequently

Starter Editions

Change Thumbnail not working

301

1 month ago

nccarchivesNew Participant

Starter Editions

Error Message when ingesting files with bulk upload

501

1 month ago

diusoftwareNew Participant

Starter Editions

Trouble uploading folder with CSV metadata

grdNew Participant

For the past several days I have been getting an error when I try to download .csv templates for batch upload. I have the Dublin Core template from past ingests, but I don’t have the MODS one and was hoping to start using it. When I click Add > Download CSV Templates > Download, I get the “Download CSV templates” window, but there is an eternal purple “Loading” wheel, and a separate red error pops up on the lower right-hand side of my screen that says, “System error while generating the CSV list, please try again later.”

873

2 months ago

mbrucknerNew Participant

Starter Editions

Maximum size to view images in portal?

Is there a file size limit to what can be viewed on Preservica Starter, both behind the scenes and on the public portal? I’m uploading large tiffs and getting an “unable to open object” message when I click to view either the preservation copies in Explorer or the access copies in the portal, even though the access copies are of course much smaller. Is it Preservica struggling with the large files for some reason (I thought it wasn’t supposed to), or is it more likely a browser or bandwidth issue? Thank you for any help!

372

3 months ago

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