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How to convey the value of digital preservation

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Steve CrawfordCommunity Manager

User Documentation

I can't view my .warc file

If you have captured a web page using the conifer application and it won't display in Starter and gives a message of ‘format doesn’t have an associated renderer’ Find the original file you downloaded from Conifer and change the file extension to .zip in Windows Explorer or MacOS. Extract the zip file to a local folder. Change the extension of the unzipped file back to .warc Upload into Starter again. The native output of Conifer is not quite compatible with Starter and the method above should fix that.

6325

6 days ago

Rosie ClarkeCommunity Manager

Ingest

Illegal Characters for OPEX Incremental Ingest

When using OPEX Incremental Ingest please be aware of the following - Folders and their subsequent OPEX files with non-ASCII characters or question marks in their names can be ingested using OPEX Incremental Ingest, however for files and their subsequent OPEX files with non-ASCII characters or question marks in their names, these do not get ingested using OPEX Incremental Ingest. We would advise customers to avoid using these characters for filenames. The OPEX Incremental Ingest continues to ingest after these erroneous files have been encountered, and allows other folders and files in the ingest to continue, so does not break the ingest Non-ASCII characters are any characters that fall outside of the standard 7-bit ASCII character set and beyond the basic English alphabet. This includes accented letters, and characters from languages like Chinese, Japanese, Korean, Hebrew, Farsi and Arabic.Examples of non-ASCII characters can be found below:Accented letters like é, à, ö, ñ Characters

320

7 days ago

SaskiaNew Participant

Starter Editions

Change default display options in explorer?

I’m adding metadata for a bunch of files in Preservica Starter. After I navigate to the folder with the files in Explorer, I set it to sort A to Z and show 50 assets per page. However, it keeps resetting to the defaults and I have to sort it again every time the page reloads. Is there a way to tell it to sort A to Z with 50 assets per page by default?Thanks!

581

14 days ago

felicia.disalvoNew Participant

Starter Editions

Starter Edition is now available for just $39/month

Hello, I came across a Facebook post from Dec 9, 2024 promoting a new Starter Edition for $39/month. But I cannot locate it anywhere in the pricing tab. Was it only a limited time offer? Thank you!

712

28 days ago

felicia.disalvoNew Participant

Starter Editions

Change Account Email

Hello, I am wondering how I can change my account’s email address. The one I originally used will no longer be valid at the end of this year as it is my student university email. I put a lot of work into my account and would like to change the email so that I can continue to access my files.Thank you.

181

29 days ago

natevsterNew Participant

Starter Editions

Unable to find folder containing files of different formats on home screen

Hi, folks. I am a fledgling newbie who just started the Starter Training. I uploaded the folder containing files of different formats to Preservica, from my Files Explorer. But I can’t view the folder on my home screen afterward. What must I do to view that folder on the home screen? Thanks!

313

29 days ago

ladrickaKnown Participant

Starter Editions

Error message when ingesting files with metadata

I am getting the following error message when I try to upload a folder with files including a Dublin Core template .csv file: There was a problem with your ingest packageThe CSV metadata file has been mapped successfully, but something went wrong whilst processing the package. Please try againPlease resubmit your package

1514

1 month ago

hcbourkNew Participant

Job board

Job Posting: Electronic Records Archivist, U.S. House of Representatives, Washington, DC

Electronic Records Archivist Salary Range: $95,045-$122,648Closing Date: Open Until Filledhttps://house.csod.com/ux/ats/careersite/5/home/requisition/3718?c=house Job SummarySince 1789, the Office of the Clerk has served as the official record keeper of the U.S. House of Representatives and proudly supports the nonpartisan legislative functions of the institution. The Clerk’s Office of Art and Archives serves as custodian of the House’s unique records and collections. DescriptionFull-time, legislative branch position in the Office of the Clerk provides archival services for the digital records of the U.S House of Representatives. Supports the development and implementation of the electronic records management program for the Office of the Clerk, including analyzing and recommending tools for verifying and processing digital records, as well as developing and updating policies, procedures, guidelines, and training resources. Ensures the effective management and processing of digital rec

141

1 month ago

Rosie ClarkeCommunity Manager

Training

Assets not matching policy report (Classic) - 2 mins

This training video covers the new Assets not matching policy report. This is currently available in the Classic interface for Professional and Enterprise edition users.

1 month ago

nccarchivesNew Participant

Starter Editions

Maximum Size for uploading audio files

Is there a maximum size for uploading individual audio files?I have Starter-Plus. I’ve been “humming along” uploading individual oral histories in MP3 formats and then adding the metadata.I tried uploading one audio file over 150 MB. I received an error message during the Browser upload stage. It read “The file upload failed. Try again later.” The error message disappeared from the screen a few seconds later. The error appeared nearly immediately after I tried to upload the file. It was like the system didn’t even try.I logged out. Logged back in and still received the same message. I’ve waited an hour. Tried again. Still received the error message.Any ideas - what is happening? Is the file too large? Is there a way to fix this without breaking up the file into smaller chunks?I have a few more files that are just as large. So I’d like to try and find a solution quickly.Thanks!

392

1 month ago

SaskiaNew Participant

Starter Editions

Change default display options in explorer?

581

14 days ago

felicia.disalvoNew Participant

Starter Editions

Starter Edition is now available for just $39/month

Hello, I came across a Facebook post from Dec 9, 2024 promoting a new Starter Edition for $39/month. But I cannot locate it anywhere in the pricing tab. Was it only a limited time offer? Thank you!

712

28 days ago

felicia.disalvoNew Participant

natevsterNew Participant

Starter Editions

Unable to find folder containing files of different formats on home screen

313

29 days ago

ladrickaKnown Participant

Starter Editions

Error message when ingesting files with metadata

1514

1 month ago

nccarchivesNew Participant

Starter Editions

Maximum Size for uploading audio files

392

1 month ago

kdsNew Participant

Starter Editions

Security tag question on Starter

Hi,On the tutorials I watched prior to beginning Starter, I thought I saw that folders as well as individual assets within the folders, could be set to private or public. When adding a folder and choosing the security tag, I see closed, open and public. I also see that individual assets within folders can be set the same way.Can someone help with the specific meanings of those? What exactly is open and closed? And do all the assets within a folder need to be set at the same security tag as the folder itself? Or is it possible to have a folder where some assets are public and some are not? I have assets that I want to be visible to users of the password-protected portal/website. I have assets that I do NOT want to be visible to users of the password-protected portal/website. I do NOT have assets I want visible to the unlimited public. How would I set the security tags of the folders and assets for those 3 types? Thank you!Kara

530

2 months ago

felicia.disalvoNew Participant

Starter Editions

Uploading Metadata in Starter

Hi,Help! Having a difficult time understanding how to upload a folder with metadata. I have watched a corresponding video 5 times and I keep getting lost.Is there instead a guide that provides a step by step for this instead? I think this might be more helpful for me. Thanks! PLEASE DISREGARD THIS MESSAGE, I JUST LOCATED THIS GUIDE, hoping it helps: chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://cdn2.assets-servd.host/preservica-starter/production/resources/How-to-quickly-upload-metadata-files-in-bulk.pdf

471

2 months ago

felicia.disalvoNew Participant

Starter Editions

Amount of Gigabyte

Hello, I am using the Free Starter Edition, which I understood to provide 5GB of storage. But I my dashboard says: 0.72GB / 1.01GB - Does this represent the amount I have ingested versus what is available for my account? I also notice it says 1GB on the pricing package page. Apologies if I am simply not understanding this correctly. Thank you so much!

190

2 months ago

felicia.disalvoNew Participant

Starter Editions

Making Folder Public: Free Starter Package

Hello, I created a folder in Starter and ingested image files by dragging them in to the folder. I set the Folder to “public,” but the folder contents themselves did not become "public.” I needed to set them individually to public which does not seem correct. Is this because I am using the free Starter program? Thank you!

803

2 months ago

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