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Thu, Nov 6, 2025, 16:00

AI in Archiving & Digital Preservation - Workshop Series

Tue, Nov 18, 2025, 16:00

Preservica User Briefing: What's new in Preservica! November Release.

Tue, Dec 2, 2025, 14:30

Preservica New Generation training - Module #1

Wed, Dec 3, 2025, 15:00

Starter edition: Getting started with Starter training

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How to convey the value of digital preservation

How to convey the value of digital preservation

7 topics

'How we do it' Educational Series

'How we do it' Educational Series

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nccarchivesNew Participant

Starter Editions

Error Message when ingesting files with bulk upload

I received the following error message “There was a problem with your ingest package. Browser upload failed, please try again.” A screenshot is attached.I’m using the new template for bulk upload (DC.csv). I’ve tried uploading the files four differen

papillon25Known Participant

Starter Editions

Manage accounts in Starter Plus

Hi! I’m in Starter Plus and i’m trying to manage the users and their roles and security tag but i’m blocked by a message saying : ‘’review the Starter Plus and Premium plans which include additional users’’ to witch the only option is the review the

papillon25Known Participant

Starter Editions

Upload folder with metadata

Hello! I’m trying to upload a folder with metadata but nothing is working. I read every post related to this topic on this community hub, I followed the related course on Preservica Academy and followed this guide : https://cdn2.assets-servd.host/pr

jdamico68New Participant

Starter Editions

how to empty recycle bin

Hello, I am using Preservica Starter and deleted a series of items and would like to empty the recycle bin sooner than 90 days. Is there a way to do this? Thanks!Jim

felicia.disalvoNew Participant

Starter Editions

Change Account Email

Hello, I am wondering how I can change my account’s email address. The one I originally used will no longer be valid at the end of this year as it is my student university email. I put a lot of work into my account and would like to change the email

sambutlerCommunity Manager

Preserve365 Q3 Release update - September 2025

Hi everyone,It’s been some time since we posted release notes to the Community Hub but you will find them in this channel for each release going forward.In the meantime I’m excited to share what we’ve been working on throughout a busy Q3, including a

Rosie ClarkeCommunity Manager

Preserve365 Bulk Preservation Actions

This document is useful for the following roles - Records Manager / Archivist & Preserve365 Archive Manager. Introduction Preserve365 enables you to preserve the entire contents of SharePoint sites quickly and in bulk. This is especially useful

emryanNew Participant

Starter Editions

Why has the public/private view option disappeared from the "Actions" drop-down?

The public/private view option in the “Action” dropdown in StarterPlus has disappeared. Why? I need to go public with some images and cannot do so at the moment. Please fix this. Thank you!

Archivist78New Participant

Starter Editions

Cannot Upload Folder

I am having an unusual issue: I am not able to upload a folder.I can select upload folder, choose a folder, and confirm that I want to upload a folder. But once I go through all of that nothing happens.This started about a month ago, but I thought it

ltaylorNew Participant

Starter Editions

bulk upload of metadata for existing files

We have already ingested thousands of image files and now we have metadata to go along with them. Is there a way to upload a metadata .csv file for existing files? I see how to upload a new folder of files with metadata, but the files are already in

nccarchivesNew Participant

Starter Editions

Error Message when ingesting files with bulk upload

I received the following error message “There was a problem with your ingest package. Browser upload failed, please try again.” A screenshot is attached.I’m using the new template for bulk upload (DC.csv). I’ve tried uploading the files four differen

papillon25Known Participant

Starter Editions

Manage accounts in Starter Plus

Hi! I’m in Starter Plus and i’m trying to manage the users and their roles and security tag but i’m blocked by a message saying : ‘’review the Starter Plus and Premium plans which include additional users’’ to witch the only option is the review the

papillon25Known Participant

Starter Editions

Upload folder with metadata

Hello! I’m trying to upload a folder with metadata but nothing is working. I read every post related to this topic on this community hub, I followed the related course on Preservica Academy and followed this guide : https://cdn2.assets-servd.host/pr

jdamico68New Participant

Starter Editions

how to empty recycle bin

Hello, I am using Preservica Starter and deleted a series of items and would like to empty the recycle bin sooner than 90 days. Is there a way to do this? Thanks!Jim

felicia.disalvoNew Participant

Starter Editions

Change Account Email

Hello, I am wondering how I can change my account’s email address. The one I originally used will no longer be valid at the end of this year as it is my student university email. I put a lot of work into my account and would like to change the email

emryanNew Participant

Starter Editions

Why has the public/private view option disappeared from the "Actions" drop-down?

The public/private view option in the “Action” dropdown in StarterPlus has disappeared. Why? I need to go public with some images and cannot do so at the moment. Please fix this. Thank you!

Archivist78New Participant

Starter Editions

Cannot Upload Folder

I am having an unusual issue: I am not able to upload a folder.I can select upload folder, choose a folder, and confirm that I want to upload a folder. But once I go through all of that nothing happens.This started about a month ago, but I thought it

ltaylorNew Participant

Starter Editions

bulk upload of metadata for existing files

We have already ingested thousands of image files and now we have metadata to go along with them. Is there a way to upload a metadata .csv file for existing files? I see how to upload a new folder of files with metadata, but the files are already in

mbrucknerNew Participant

Starter Editions

Descriptions Auto-Deleting

Has anyone had the experience of their asset descriptions being somehow automatically deleted in Starter Plus? The first few times it happened, I assumed that I must have accidentally deleted them myself, but I’m now fairly sure that it’s not user er

Sister M AncillaNew Participant

Starter Editions

Control access with a password protected public portal in Starter Plus

Does anyone know how to set up the “Control access with a password protected public portal” that is supposed to be available to me as a user of Starter Plus?Any help would be greatly appreciated!Sister M. AncillaFSGM Archives

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