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Question

Upload a Folder with Metadata

  • Mar 27, 2023 4:10 PM UTC
  • 2 replies
  • 534 views

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I’m trying to upload a folder with files and a .csv metadata file using the Dublin Core template from the starter website.  I keep getting a message saying “There was a problem with your ingest package.  The ingest package must include a CSV metadata file in your chosen upload folder.”  The folder I’m trying to upload does contain a CSV metadata file.  

Thank you for your help.  

Polly

2 replies

Paul Clark
Preservica Employee
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  • Preservica Employee
  • Mar 27, 2023 4:16 PM UTC

Hello Polly, 

Following a recent update in the Starter system the metadata file you upload must have the same name as the downloaded template, i.e Dublin_Core-template.csv. If you change the template name to something else it will not be recognised. 

I hope this helps solve your problem. Let us know if it doesn't.

Thanks

Paul


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  • Author
  • New Participant
  • Mar 28, 2023 4:44 PM UTC

Thank you!