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Question

500 - Internal Server Error

  • October 3, 2022
  • 3 replies
  • 239 views
D
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Hello,

 

Our public portal has had an internal server error message all weekend. Is this happening product-wide? Or is there something I need to fix for our instance? 

 

Thanks!

3 replies

Paul Clark
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  • Paul Clark
  • Community Manager
  • October 4, 2022

Hello,

The problem has now been resolved so your public portal will be accessible again.

Thanks

Paul 

Paul Clark
K
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  • kate_s
  • Known Participant
  • October 6, 2022

@dorchesterhistorical - I do get the same error when I follow the link you posted (2 pm ET, 6 Oct 2022), but I am not getting that error on my organization’s instance of Preservica, so it may be specific to you.

 

Best,

Kate S.

--kate s. (she/her)
Paul Clark
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  • Paul Clark
  • Community Manager
  • October 7, 2022

The link that was posted was for the error message, the actual site is up and running as per this link.

Paul Clark
K
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