Question

500 - Internal Server Error

  • 3 October 2022
  • 3 replies
  • 140 views
D
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Hello,

 

Our public portal has had an internal server error message all weekend. Is this happening product-wide? Or is there something I need to fix for our instance? 

 

Thanks!

3 replies

Paul Clark
Userlevel 4
Badge +4

Hello,

The problem has now been resolved so your public portal will be accessible again.

Thanks

Paul 

Paul Clark
K
Userlevel 4
Badge +6

@dorchesterhistorical - I do get the same error when I follow the link you posted (2 pm ET, 6 Oct 2022), but I am not getting that error on my organization’s instance of Preservica, so it may be specific to you.

 

Best,

Kate S.

--kate s. (she/her)
Paul Clark
Userlevel 4
Badge +4

The link that was posted was for the error message, the actual site is up and running as per this link.

Paul Clark

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