Unanswered questions

89 Topics

alarge
alargeKnown Participant
asked in Starter Editions

EAD?

Hi everyone-I am a new Preservica user and a newbie to digital preservation in general.  I’m pretty excited about this whole thing.  I read on the Preservica website (Secure Data Archiving & Electronic Solutions | Preservica  (scroll down a bit)) that you could use EAD as a metadata schema.  I don’t seem to see that as an option when I want to populate my metadata fields.  Has anyone seen this, too?Thanks so much for your help!Ashley Town ArchivistTown of Bedford, MA

2
alarge
2 years ago
C
cherri93New Participant
asked in Starter Editions

Changing user email in Preservica

Hello,I would like to transfer ownership of my Preservica account to the organization I started it up for.  It currently has my email information to login, but I would like to change this to a generic email for the organization.  How could I go about doing this?  Thanks!

0
C
2 years ago
K
ktloughNew Participant
asked in Starter Editions

Sort by date?

Or any of the DC/MODS metadata fields values? Is this possible or will it be in the future? Date would make the most sense and be the most user friendly option for a lot of our materials (graduation photos, yearbooks, etc). It would also be useful to be able to sort by other fields besides title, like identifier, for example. 

1
A
2 years ago
S
scolvinNew Participant
asked in Starter Editions

Trouble Deleting Content

I am having trouble deleting a photo that I uploaded yesterday just as the AWS went down. Does anyone have any idea how I would be able to delete it. Every time I try to delete it I get “Delete Request Failed.” Thank you! 

1
Steve Crawford
2 years ago
A
Anonymous
asked in Starter Editions

Changing order of folders

This may be a stupid question, but is there a way to change the order the folders display in the explorer?  They display in order of entry by default and there doesn’t seem to be an easy way to change the order.  Dragging and dropping didn’t seem to work unless I wanted to drop a folder into another folder.I know you can sort the assets within the folders with the sort buttons, but can you sort or re-order the folders/subfolders?Thanks.

0
A
2 years ago
A
Anonymous
asked in Starter Editions

Starter user research

 Are you a  photographer, architect, marketing or design agency, a Law firm, society and using Starter? If so, I would like to hear from you and ask you a couple of simple questions.This will enable me to learn more about the ways in which you are using the product.Please contact me at Michaela.Heigl@preservica.com, and we can set up a brief zoom call.Thank you very much in advance!Kind regards,Michaela HeiglProduct Director, User Value

0
A
2 years ago
M
MWMAmyPoeNew Participant
asked in Starter Editions

Top level collection display

Hello, I am trying to determine how to change which asset displays in the view on the home page under the header Top Level Collections. I tried sorting according to different options but the same asset always displays.  I’d like to select another in its place.  Any suggestions?  Thank you very much.

2
M
2 years ago
gracetri
gracetriNew Participant
asked in Starter Editions

Assigning thumbnails to multiple assets

Is it possible to assign a thumbnail to multiple assets at once? When I select more than one asset, the Assign Thumbnail option turns gray. I’m working on a collection with many .msg files and I’m wondering whether there’s a way to assign the same external thumbnail image to all of them without having to edit them one by one. If not, this might be a useful feature in a future update.

1
Steve Crawford
2 years ago
S
Samantha BarnthouseNew Participant
asked in Starter Editions

Free Account - Only .21 Gigs When Empty

Hi! I am an MLIS student working on a group project for our finals and we are required to use Preservica for a preservation project. The Free account shows that we should have 5 gigs of storage, but even when my account is empty of assets, it shows I only have .21 gigs available. I recently uploaded 13 jpeg files and it says I have .01 gigs. Is this just a glitch or is there something wrong with my account?

1
Steve Crawford
2 years ago
K
kate_sKnown Participant
asked in Starter Editions

Handling sensitive content in digital repositories

Hi all:I’m currently working as a temp at a state university working on content for an upcoming digital repository, which will hold faculty and staff scholarship as well as some materials important to the history of the university. I am writing because I’m doing some research on how academic digital repositories handle sensitive content. Is that something anyone here has experience with? Or, do you have a guide you might suggest? I’m sure it will come up from time to time, but at the moment, I’m dealing with archiving all of the university’s yearbooks back to the 1920s. Unfortunately, the yearbook editors at times included some distasteful content that would be considered sexist and racist now. I’m trying to put together a process by which we can publish and maintain digital copies of items that are important to the university, but also be sensitive to its content and add some sort of warning to content that might upset a reader or viewer. I also want to put together some sort of repor

2
K
2 years ago
L
lpeaurtKnown Participant
asked in Starter Editions

Ingesting audio outputs from British Library Save our Sounds project

Hi all,We have just received back a large volume of analogue audio recordings which we have been lucky enough to get digitised as part of the British Library Save our Sounds project.We are now thinking about the best way to ingest the outputs into Preservica (as well as get metadata into our Calm collection management system and link the digital assets to the catalogue record).I wondered if any other Preservica customers have been part of this BL project and would like to have a chat/ discussion about how best to structure and ingest the outputs into Preservica?As an example: Audio filesWe have a cassette tape which has been returned to us with two separate wav files, one for each side of the cassette.This is straightforward enough.Metadata filesHowever, for the above cassette, we have been provided with a three separate rows of spreadsheet metadata for the contents of this cassette - describing three separate audio items included on the single cassette tape -  one of the rows of metad

2
L
2 years ago
A
Anonymous
asked in Starter Editions

CSV metadata files used with CONTENTdm

Hi everyone,I was wondering whether anyone has any CSV metadata files they use with CONTENTdm or for possibly migrating content from CONTENTdm to Preservica? We could use some sample files we can test our new bulk ingest feature with. Anything you can share is much appreciated.MichaelaMichaela.Heigl@preservica.com

0
A
2 years ago
A
Anonymous
asked in Starter Editions

favourites in UA

Does anyone know why my favorite selections not being saved in Universal Access? Thanks for any help.

0
A
2 years ago
A
Anonymous
asked in Starter Editions

Audio and Video files

Hi! Could you please tell me if I could stream audio and video files in Preservica? Thank you!  

0
A
2 years ago

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