Unanswered questions

95 Topics

E
ealtmanNew Participant
asked in Practical Digital Preservation for Libraries

Combining multiple WARCs from Archive-It

We recently started with Preservica 7.2.1, Professional Plus.We want to ingest website crawls created in Archive-IT.  Each Archive-IT crawl produced multiple WARC files which we are able to harvest using the WASAPI tool. My question is:  Has anyone recently successfully ingested multiple WARC files from a single Archive-IT Website crawl and integrated them so that Replay rendered them as a single viewable resource?I would love to get notes on your workflow!Thanks in advance-Elizabeth Altman 

1
lcoufal
18 hours ago
K
kriskNew Participant
asked in Starter Editions

closing unused sessions

Hi! My machine keeps telling me that I have more sessions open than the one that I am using. That is completely unnecessary and those other sessions should have timed out by now. How do I shut them? Thank you

1
Steve Crawford
1 month ago
K
kriskNew Participant
asked in Starter Editions

Need Resources on cataloging in DC

I am using Starter and trying to understand how to populate fields in Dublin Core using correct syntax or formatting. I would like to find resources and training videos. But when I search everything is XML focused. I don’t want that and it is needlessly confusing. Does Preservica offer any training modules for DC? Thank you!

5
K
1 month ago
T
thartNew Participant
asked in Starter Editions

Email body not appearing

I was doing some test ingests of .pst file in preparation for ingesting one for a collection of emails that we want to preserve.Although it appeared to work first time when going to view the emails in Preservica the body of the email is missing: Missing email body If you download the asset, it comes the email had a .dat file attached to it which does contain the body of the email in a kind of html form.Has anyone else encountered this problem or am I just doing something wrong? Any help would be great, thanks.

1
Steve Crawford
1 month ago
J
James GrimsterNew Participant
asked in Starter Editions

Maximum size WARC files for ReplayWeb viewer in Starter

Hello, we are currently researching using Starter for the archving of a not for profit community website.  When we produce, with a crawler, a test crawl of the site producing a 1GB file, the WARC file is shown correctly in the viewer.When we do a full crawl , just over 2GB , it doesn’t render.Is there an upper limit to the allowable size of WARC files that you know of?thank you

2
J
2 months ago
D
DanaNew Participant
asked in Starter Editions

Stuck in Preserving phase of ingest

Hi there - I am trying to upload four .jpg files to a folder in my Starter account, and they are all getting stuck at the preserving point. See below: Not sure what could be causing this? The other .jpgs I have uploaded in the past only took a few minutes to complete and show up in the folder. By the way, I’m a super newbie! Thank you!

1
Steve Crawford
2 months ago
D
donald.merrittNew Participant
asked in Starter Editions

"Rename Asset Failed" message

For the past several days we have been getting the “Rename Asset Failed” message when trying to organize the folders on our Preservica Starter account? Is this feature no longer available or is there a work around to renaming assets? 

1
Steve Crawford
2 months ago
B
bhouston82New Participant
asked in Starter Editions

Max size for CSV metadata import?

Hi all,I have been attempting to upload the City of Milwaukee’s largest accession yet in terms of number of files (over 6,000). I ran Directory Printer on the records in order to associate base metadata (format, collection identifiers, dates, etc.) on the records, copied into the CSV template, and attempted to upload using the usual bulk metadata upload process. This… did not go well, to the tune of “hung for half an hour and then kicked me out without uploading”.I have confirmed that I am able to upload the files WITHOUT the metadata files in a relatively expedited manner. I have also confirmed using a subset of the files that I have the template formatted correctly to perform the upload. So what I assume is happening is that the parser is going through the spreadsheet and mapping to the files in the upload package… which is a process that takes an extra-long time with 6000+ files.So I put it to the community: Have any of you discovered a soft cap on the number of files you can import

1
S
2 months ago
E
emmablowersNew Participant
asked in UK Local Authorities User Group

Local Authority Planning records

Hi all,Has anyone worked on adding Planning records to Preservica? It would be useful to know of any experience around record creation, retention and migration to Preservica for permanent preservation & any set-up you might have with your Services. Thanks!

0
E
3 months ago
S
SNGNew Participant
asked in Starter Editions

Transcript

Hello,I would like to have a transcript field for resources that were handwritten. My plan is to scan a few old sermon scripts that were handwritten and have a transcript of the sermon so that it is accessible to readers. I appreciate if you can assist me.I am very new to Preservica and only have Preservica Starter.Thanks in advance,Siong  

1
A
3 months ago
M
Marcia JParticipating Frequently
asked in Starter Editions

Metadata file will not loat

I get a message saying the metadata file can’t be loaded because it is not in CSV format. Mine is saved as CSV in Microsoft. I used the template provided. What am I doing wrong?

9
H
3 months ago
A
AliHBNew Participant
asked in Starter Editions

Problem Ingesting Folder with Metadata - I click “I understand, continue the ingest” but nothing happens

Sort of self explanatory. I’ve gotten to the stage where the alert comes up to say “There are files or folders in the following CSV metadata without associated file or folder names, no metadata will be mapped to those rows...” and when I click “I understand, continue the ingest” it brings me back to the main page but nothing happens and I still have the “Complete Ingest” option in the taskbar. Any assistance would be great!

2
Steve Crawford
3 months ago
S
SaskiaNew Participant
asked in Starter Editions

Change default display options in explorer?

I’m adding metadata for a bunch of files in Preservica Starter. After I navigate to the folder with the files in Explorer, I set it to sort A to Z and show 50 assets per page. However, it keeps resetting to the defaults and I have to sort it again every time the page reloads. Is there a way to tell it to sort A to Z with 50 assets per page by default?Thanks!

0
S
4 months ago
K
kieranjolNew Participant
asked in Starter Editions

Exporting AIPS - XIP access

I’m trying out the starter edition, and I can see some preservation/technical metadata in the main GUI. Does any edition of Preservica have an ‘AIP Export’ option, or perhaps just exporting this technical/preservation metadata in some form? I’ve seen bits and pieces in the community hub about XIP and XSL transforms to METS and PREMIS, but this doesn’t seem to be available to starer edition users? I’m mostly interested in seeing what kinds of information is exportable from Preservica. Best, Kieran O’LearyNational Library of Ireland

7
wendy.goodier
Preservica Employee
4 months ago
A
Archivist78New Participant
asked in Starter Editions

Cannot Upload Folder

I am having an unusual issue: I am not able to upload a folder.I can select upload folder, choose a folder, and confirm that I want to upload a folder. But once I go through all of that nothing happens.This started about a month ago, but I thought it was just a one-time issue. I have spent more of today adding one file at a time, which is not as productive.Any ideas?Thanks.

3
G
4 months ago
K
Kelley CanonParticipating Frequently
asked in Starter Editions

Bulk edit won't continue after I select "Yes, continue"

As a new user of Starter I am exploring and trying out all the features and functions.Bulk editing is very important to me but I cannot get it to execute after setting the fields as I want them. I’ve tried a few times but no luck.It stays on this screen after I click “Yes, continue”: 

3
Aubrey Shanahan
Preservica Employee
5 months ago
K
kriskNew Participant
asked in Starter Editions

Cannot make the top level folder in my hierarchy public

I am trying to get items to appear in the portal view. And I understand that I need to make sure all levels are public, from the item to the folder structure it is nested in. I go to the folder level, right click on the folder title, and scroll down and choose public (it is currently set to private) and then a box containing a large red dot and a message flashes on the screen and then disappears before I can read it or engage with the content and then when I right click the folder name again, I can see that access is still coded as “private”. What the heck is going on?

1
R
5 months ago
jspady
jspady
asked in Starter Editions

Receiving “Ingest aborted” messages after browser upload of folder

I am a brand new Starter Plus user and this is my first community post. After having uploaded 5 other folders without any issues, my attempts at two new folders were both met with “Ingest Aborted” messages. The folder contains only .TIFF files. It would be much nicer if there was more information provided as to “why” the Ingest failed. I am using the Chrome browser on my Mac.Any suggestions before I try calling a live support person (do they exist, or is support only with email?)Thank you.John in Seattle 

1
Aubrey Shanahan
Preservica Employee
6 months ago
N
nccarchivesNew Participant
asked in Starter Editions

Edit one field in one asset of a previous bulk upload

I’ve read through several posts on bulk uploads, and I apologize in advance if I missed this. Are you able to edit one field for one asset from a previous bulk upload?I don’t see an option. I don’t need to edit one field for the all the bulk uploaded assets. Just one field for one asset. Thanks!

3
Paul Clark
6 months ago
D
diusoftwareNew Participant
asked in Starter Editions

Trouble uploading folder with CSV

I have looked around for similar topics and found a few which were helpful but did not describe the problem I’m currently having.I have created my CSV file and uploaded a small batch of images and it says it has successfully completed the upload and matched the metadata but when I look at the image in Preservica there is no metadata there. It looks the same as it does if I just upload the images by themselves and I’m not sure what to do to fix the problem, since it indicates it’s working properly. I did wait overnight to see if it populated later and I was just being impatient but that didn’t seem to work. Any thoughts on the matter are appreciated.

2
D
6 months ago
alarge
alargeKnown Participant
asked in Starter Editions

Removing Thumbnails

Hi Everyone- I previously selected some thumbnails for my folders that I now want to remove and not replace with anything else.  I see the “Change Thumbnail” option… but this only allows you to change content for content, not to remove completely.  It’s not the most pressing issue, but one that sort of just bothers my quest for order.  :) Has anyone had any luck removing thumbnails once they have been used?Thank you!  

2
alarge
6 months ago
D
diusoftwareNew Participant
asked in Starter Editions

Trouble uploading folder with CSV metadata

I have looked around for similar topics and found a few which were helpful but did not describe the problem I’m currently having.I have created my CSV file and uploaded a small batch of images and it says it has successfully completed the upload and matched the metadata but when I look at the image in Preservica there is no metadata there. It looks the same as it does if I just upload the images by themselves and I’m not sure what to do to fix the problem, since it indicates it’s working properly. I did wait overnight to see if it populated later and I was just being impatient but that didn’t seem to work. Any thoughts on the matter are appreciated.

0
D
7 months ago
alarge
alargeKnown Participant
asked in Starter Editions

Public Portal Malfunction

Good Morning-On this painfully early Saturday morning, I’m trying to work on getting our public portal up and running - and starting small.  When I select the top-level series “public” button, the normal dialog box asking if I really want to do that comes up but disappears before I can click the affirmative button.Is anyone else experiencing this?  I’ve tried the usual logout, shut down, etc.  Thanks!  Have a great weekend-Ashley

6
B
7 months ago
R
rfrazierNew Participant
asked in Practical Digital Preservation for Government

What to do with a ColdFusion database

Hello everyone! I am a solo archivist and fairly new to Preservica. I have an old ColdFusion database that I don’t know what to do with. I’m looking for a solution to not only store it, but to provide access to the public. I looked on the File Format Information spreadsheet and did not find ColdFusion. Am I correct then that Preservica can not ingest and render this database? If that is true, any ideas of what to do with this thing would be much appreciated! 

2
R
7 months ago
T
tandersonNew Participant
asked in Practical Digital Preservation for Government

How do we make large collections available on Universal Access.

Hello everyone,My name is Tanya and I am one of the archivist with the Louisiana State Archives. We are new to Preservica and we have a few questions concerning our collections on Universal Access. They are as follows:What is the best way to organize large collections? Is it better to break it down into smaller genres such as calendar year? How do we apply metadata to ingested PST files? How do we conduct/fulfill eDiscovery or research requests? Do we use the metadata/search index to locate responsive records, mark them for migration from Glacier storage, perform and Update Storage Workflow, download the original files one at a time, convert each to PDF, redact the PDF if necessary and then combine all the PDFs into one?We are consulting user guides, administration guides, support, training, and the community. Thank you in advance. All the best,Tanya Anderson

1
R
Preservica Employee
7 months ago

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