Hello! I signed up for a Starter account as a trial for my organization. We’re planning to upgrade to the Cloud Edition of Preservica, and I no longer need or want a Starter account.
Does anyone know how to deactivate a Starter account? I have searched all over and cannot find this option. The Starter FAQ links to a form where you can ask to close your account, but it’s been over a week since I filled it out and I haven’t heard back.
Thanks,
Phil
Hello Phil,
Apologies for the delay in actioning this request, I will follow-up to get this done today. Great to hear you are planning on upgrading to Cloud Edition though.
I’ll get back to you with an update later.
Thanks
Paul
Hello Phil,
I can confirm that your Starter account has now been removed.
Apologies for the delay.
Thanks,
Paul
Thank you Paul! I wasn’t sure if the form was being monitored or anything, so I appreciate your help!
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