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F.A.Q.

Why can't I log in to Preservica Starter?

  • Sep 23, 2021 10:50 AM UTC
  • Dec 10, 2021 8:57 AM UTC
  • 0 replies
  • 249 views

If you are getting a username or password incorrect message when trying to log in, please try the following:

Your username in Starter is case sensitive, so please make sure the capitalisation is correct.

If you pasted your password in then please ensure you have no leading or trailing spaces, if in doubt please type it in manually.