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Error when uploading a zip file through a Mac

  • Sep 23, 2021 10:22 AM UTC
  • Dec 10, 2021 8:56 AM UTC
  • 0 replies
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The purpose of this guide is to resolve an issue in Starter specific to Mac users where an ingest of a zip file may encounter a ‘title is empty’ error. This is caused by the structure of the zip when created through MacOS and we would recommend the download and installation of a 3rd party application called Keka to ensure this structure is formalised. Please see the attached PDF for details of how to set this up.