Hello, I am facing a problem when I try to upload a wacz-file (1.5 GB). I tried two different browsers (safari, chrome), but both show up the same problem: After 20 minutes I am thrown back to the login-screen and the file was not ingested. Any ideas?
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I’m experiencing the same problem with larger files (but still within the browser limits). I’m trying to keep using Preservica while the browser upload is taking place, which avoids landing back on the log in screen but the upload is still failing.
As the issue is with the upload, rather than the ingest workflow, I’m not able to get any reports to identify the issue.
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