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Question

Unable to find folder containing files of different formats on home screen

  • May 6, 2025
  • 3 replies
  • 139 views

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Hi, folks. I am a fledgling newbie who just started the Starter Training. I uploaded the folder containing files of different formats to Preservica, from my Files Explorer. But I can’t view the folder on my home screen afterward. What must I do to view that folder on the home screen? Thanks!

3 replies

Paul Clark
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  • Community Manager
  • 52 replies
  • May 6, 2025

Hi there, you will need to upload the content into an existing folder, rather than directly into the root folder.


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  • Author
  • New Participant
  • 1 reply
  • May 6, 2025

Thanks! I see that file under “ingest.” How can I move the file to the existing folder?


Paul Clark
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  • Community Manager
  • 52 replies
  • May 7, 2025

You can move content around by selecting the folder and dragging and dropping onto the desired folder.