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Question

Metadata file will not loat

  • April 18, 2023
  • 9 replies
  • 453 views

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I get a message saying the metadata file can’t be loaded because it is not in CSV format. Mine is saved as CSV in Microsoft. I used the template provided. What am I doing wrong?

9 replies

Paul Clark
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  • Community Manager
  • April 19, 2023

Hello Marcia,

Following a recent update in the Starter system the metadata file you upload must have the same name as the downloaded template, i.e Dublin_Core-template.csv. If you change the template name to something else it will not be recognised. 

I hope this helps solve your problem. Let us know if it doesn't.

Thanks

Paul


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  • Author
  • Participating Frequently
  • April 19, 2023

I have renamed the Excel file as you directed and added it to the file. When I went to upload the file in Preservica, there was nothing in it. On my desktop, everything is inside. Now what?


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  • Author
  • Participating Frequently
  • April 20, 2023

Rewatched the video and found my mistake.


Paul Clark
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  • Community Manager
  • April 20, 2023

Hello Marcia,

Ok that’s good, thanks for letting me know.

Paul


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  • Author
  • Participating Frequently
  • April 20, 2023

More problems. I received a message that there was no data that matched the files I had named in the template. They listed the names with .jpg at the end, so in the spreadsheet I did the same thing to see if that would help.  It did not. I cancelled the ingest. Should I have continued? The first time I did that the assets uploaded but had no records when I opened them.

The first column did not have .jpg at the end originally.

 


Paul Clark
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  • Community Manager
  • April 21, 2023

Hello Marcia.

Looking at the screenshots it appears the reason the warning is displaying is that the files you are uploading are.pdf but you used the .jpg extension in the metadata file.

Thanks

Paul


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  • Author
  • Participating Frequently
  • April 21, 2023

It is working like a charm, now that I did things correctly! Thanks for your patience!🙂


  • New Participant
  • April 3, 2024

I did all of the above and got to a point where my files uploaded, but I was getting errors about files missing metadata, etc. I fixed that (I thought), but now it’s still giving me the error. The file it claims isn’t listed is the parent folder that all my PDFs are in (there’s no nesting, though; it’s just one folder with PDFs in it). I don’t know how to fix that...


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  • Known Participant
  • April 3, 2024

If you don’t want to have any metadata associated at folder level, I think you can just ignore that warning and continue with ingest. That’s my understanding from the video, but I haven’t successfully ingested anything using this approach yet, so I can’t confirm it works!