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Hello, I created a folder in Starter and ingested image files by dragging them in to the folder. I set the Folder to “public,” but the folder contents themselves did not become "public.” I needed to set them individually to public which does not seem correct. Is this because I am using the free Starter program?  Thank you!

Hello Felicia, the assets within the folder you made public should indeed also become public automatically. Depending on how many assets there are it may take a few moments. You may also need to refresh the screen to check that the eye icon displays indicating the folder and assets are public.

If the problem still persists please send email me at paul.clark@preservica.com

Thanks, Paul


Thank you Paul for your response. I will try it again!


It worked this time around, not sure what happened before… thanks again! 


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