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Question

Descriptions Auto-Deleting

  • August 28, 2025
  • 1 reply
  • 85 views

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Has anyone had the experience of their asset descriptions being somehow automatically deleted in Starter Plus? The first few times it happened, I assumed that I must have accidentally deleted them myself, but I’m now fairly sure that it’s not user error. At least, I’ve been very careful to save my descriptions, but I still come back sometimes to find them gone. It’s always more than one, too, as if the program is wiping my recent batch back to a certain point. Any ideas why this might be happening? Or if there’s another mistake I might be making that is not failing to click the checkmark carefully?

1 reply

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  • Known Participant
  • 14 replies
  • August 28, 2025

My experience with disappearing description is usually because I forgot to click the checkmark. If you’re sure that you are, I’m stumped about why that’s happening.