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No File Formats Normalizing

  • February 22, 2026
  • 2 replies
  • 24 views

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None of the file formats I’ve uploaded are creating a preservation format or access copy. I'm getting an error message in the process monitor that says: Error executing tool LibreOffice CLI on file.

2 replies

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  • Author
  • New Participant
  • February 24, 2026

The error message I’m getting is “Derivatives are not being generated; Process monitor shows LibreOffice CLI failures during workflow.PRES_PRESERVATION_01”


Rosie Clarke
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  • Community Manager
  • February 25, 2026

Hi there, thanks for raising this  - I believe our Support team are already looking into this for you and will be in touch.