For the past several days, I have attempted to change thumbnails for assets and folders but there is always an error message. The photos I am trying to use are under 10MB and are jpgs. Is anyone else experiencing this issue?
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Hi there,
Sorry to hear you are having difficulties, are you trying to upload photos when you hit the issue? If so then you may have hit a size limit, if I remember rightly there is a 1mb limit for thumbnail uploads.
If you have the system create thumbnails from existing assets then they will be downscaled to thumbnail size but not if uploading external photos.
Please let me know
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