I am having an unusual issue: I am not able to upload a folder.
I can select upload folder, choose a folder, and confirm that I want to upload a folder. But once I go through all of that nothing happens.
This started about a month ago, but I thought it was just a one-time issue. I have spent more of today adding one file at a time, which is not as productive.
Any ideas?
Thanks.
I am also running into this problem. Single-file upload works fine, but when I go through the steps to confirm that I want to upload the folder of 10 files (~15 MB, and I have the space), the dialog box closes and nothing happens. The upload and preserve window shows nothing.
My organization requires us to use Edge, and I have read that this browser has some upload functionality issues, but I don’t know if that is the reason for this particular problem.
Hi both,
Sorry to hear that you are having problems, I have tested this on several browsers both using the drag and drop method and Add > Upload a folder and don’t get any issues.
We did upgrade Preservica systems earlier this week so could I ask you both to test this again when you have a moment and let us know how you get on and if you had issues which method (drag/drop or Add Folder) you used.
Many thanks,
Steve
Thank you, Steve! Both methods work for me now.
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