Does anyone have an answer to fixing this? I tried a solution from “Getting rid of “something went wrong, try again later” message”, but it didn’t work. Please help!
Userlevel 3
+6
- Preservica Employee
- 150 replies
-
25 October 2022
Hi Sarah
Which Preservica are you using? What are you trying to ingest?
Wendy
Hi,
I’m using Starter, and I’m ingesting files (mostly photos at this point) with metadata (Dublin Core). I’ve been at it for several weeks with no trouble until today. It says my metadata is mapped properly. I’ve tried logging out and restarting my computer. Thanks!
Sara
Userlevel 3
+6
- Preservica Employee
- 150 replies
-
25 October 2022
Please email support@preservica.com with as much information as possible about your account and when this happened, Kind regards, Wendy
Thanks - will do!
Reply
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.